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March 2001 (Volume 79)
Quarterly Article
Thomas M. Wickizer
Gary M. Franklin
Roy Plaeger-Brockway
Robert D. Mootz
December 2024
Dec 19, 2024
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Researchers and health policy analysts in Washington State set out to determine the extent to which administrative process changes and delivery system interventions within workers’ compensation affect quality and health outcomes for injured workers. This research included a pilot project to study the effects of providing occupationally focused health care through managed care arrangements on health outcomes, worker and employer satisfaction, and medical and disability costs. Based on the results, a new initiative was developed to incorporate several key delivery system components. The Washington State experience in developing a quality improvement initiative may have relevance for health care clinicians, administrators, policymakers, and researchers engaged in similar pursuits within the general medical care arena.
Author(s): Thomas M. Wickizer; Gary Franklin; Roy Plaeger-Brockway; Robert D. Mootz
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Volume 79, Issue 1 (pages 5–33) DOI: 10.1111/1468-0009.00194 Published in 2001
